HOW DO I PLACE AN ORDER?
If you'd like to place an order please send us an email to firstname.lastname@example.org or via the form on our contact page with the flavours you're thinking of, and the date you're ordering for. Don't worry if you're not totally sure what you're after — we're here to help you out and come up with something awesome and unique for you! We'll aim to respond within 48 hours.
HOW MUCH NOTICE DO YOU NEED FOR AN ORDER?
This all depends on the order, but as a general rule—as much time as you can give us!! Ideally, a minimum of 48 hours is required for smaller orders, and for more complex orders, at least 7 days. Anything less may incur a priority surcharge.
DO YOU HAVE A PHYSICAL SHOPFRONT THAT I CAN VISIT?
If only! For now, we take orders only and are based in Camperdown.
DO YOU OFFER DELIVERY?
We prefer that you collect your order from our location in Camperdown. We can organise a courier if delivery is required.
I HAVE ALLERGIES! DO YOU OFFER NUT, GLUTEN AND DAIRY-FREE OPTIONS?
All of our cakes are entirely vegan - that means free from egg, dairy, butter, and any other animal products. MLPK is a passionately vegan business and we believe that you can have amazing cake that doesn't harm our animal friends. We can cater for gluten-free or nut-free with certain cake flavours, but please bear in mind that they are prepared in a kitchen that does handle gluten and nuts and therefore we cannot guarantee to be completely allergen free.
WHY ARE YOUR CAKES SO EXPENSIVE?
As mentioned, MLPK is a passionately vegan business. We use premium ingredients, and have worked hard to master contemporary baking techniques using animal-free ingredients, which often is no easy feat. Our cakes are custom made for you from scratch, with many of our toppings being specially made for your cake because vegan versions are often hard or impossible to come by. Spending hours to perfect your cake with premium ingredients add up, as we're sure you can understand!
HOW LONG WILL MY BAKED GOODS LAST AND HOW SHOULD I STORE THEM?
If your cake doesn't get gobbled up all in one go, we recommend storing it in your fridge for no longer than a week in an airtight container, to avoid it absorbing any fridge smells. Cakes are best served at room temperature, so take your cake out of the fridge at least one hour before serving.
I HAVE SOME CRAZY FLAVOURS AND THEMES IN MIND—CAN YOU HELP?
Of course! We LOVE to experiment, and we'd be more than happy to help you out—just drop us a line with your thoughts and we'll see if we can work to your requirements!